Delivery and Shipment
Last Updated: 5/16/2025
Website: www.mutqan.shop
1. Processing Time
-
Handmade/custom items require 3–7 business days for production before shipping.
2. Shipping
-
Domestic: 2–5 business days via the shipping carrier.
-
International: 7–21 business days; customs fees may apply.
-
Tracking numbers are provided upon shipment.
3. Delays
-
We’re not responsible for delays due to weather, customs, or carrier issues.
4. Lost Packages
-
Contact us at [email protected] if your order hasn’t arrived within 30 days.
5. Returns
-
See our Refund and Cancellation Policy.